AIR Business terms

Version 2, 09/10/2026. These terms are under legal review and their wording may change. If we make a material change, we will tell business owners by email at least 30 days before it takes effect.

These terms apply when you register a business on AIR for Business, play AIR on your premises, earn business Creds (AIR reward credits) and offer rewards to AIR listeners. Our privacy policy explains how we handle personal data.

1. Who runs AIR for Business

AIR and AIR for Business are run by App-Raiser Digital, 11 Misraħ Tas-Salib, Mellieħa MLH 1490, Malta (VAT MT14328616). Contact: hello@listentoair.live.

2. Registering

The person registering must be 18 or over and authorised to act for the business.
One business per login. A group of companies registers each company separately, with its own login, VAT number and details. More premises of the same business are added as locations.
The details you give must be true and kept up to date. We verify businesses through the EU VAT database (VIES) or by documents such as a VAT certificate or the owner's ID.
We may approve or refuse any registration, and ask for more information at any time.
A referral code entered at registration cannot be changed later.

3. Playing AIR on your premises

Once approved, you can pair a device to each location to play AIR there.
We give you permission to play the AIR stream to customers and staff at your registered locations. AIR's own music is owned by or licensed to AIR.
You are responsible for any other licence or permit your premises need.
A paired device must stay at the location it was paired to.

4. Business creds

Your business earns creds while a paired device plays AIR at its location during that location's opening hours.
Business creds can be used towards AIR advertising and promotion, as offered by AIR at the time.
Business creds have no cash value. They are not money, electronic money or any other financial token, and cannot be sold, transferred or exchanged for cash.
Earning rates, limits and uses are set by AIR and may change. Changes do not take away creds already earned.
Creds may expire after 12 months without activity. We will email you before any creds expire.

5. Offers for AIR listeners

You can offer rewards that AIR listeners pay for with their creds. AIR approves every new or changed offer before it goes live, and builds the offer headline in your currency.
You must honour every valid use of a live offer, under the conditions you set.
Offers must be lawful and accurate. Offers for alcohol or other age-restricted products must be marked adults only, and you must check age as the law requires.
You are fully responsible for your goods and services, including their quality, safety, pricing and any refunds.

6. Advertising standards

AIR never accepts or airs political or election advertising. All advertising and promotion must be lawful, decent, honest and accurate. We may refuse or remove any offer or advertising at our discretion.

7. Listener information

When a listener uses your offer, you receive only the information needed to honour it. You may use it only for that purpose and must keep it secure.

8. Fees

Your first three months on AIR for Business carry no listing fee. They start on the day your business is approved, or on AIR's official launch date if you join before it.

A redemption fee applies from the start, including during the free months: when a listener uses an AIR offer at your business, you pay AIR 20% of the value of the discount or free item you gave, plus VAT where applicable. You receive a monthly statement showing every redemption.

After the free months, a monthly listing fee applies. We will tell you the amount at least 30 days before it starts.

9. Fair use

You must not run devices outside opening hours or away from the registered location, fake or automate playback, register false details, or otherwise earn creds unfairly. If you do, we may remove creds, pause offers, or suspend or close the business account.

10. Ending

You can close your business account at any time by emailing us. We may suspend or close it if these terms are broken, or if we end AIR for Business, in which case we will give at least 30 days' notice. Unused business creds are lost when the account is closed.

11. Our responsibility

We work hard to keep AIR running, but the stream and AIR for Business may sometimes be interrupted or unavailable. To the extent the law allows, we are not liable for loss of business, profit or goodwill, and our total liability to a business is limited to €100. Nothing in these terms limits liability that cannot be limited by law.

12. Law

These terms are governed by the laws of Malta, and the courts of Malta have jurisdiction.