AIR Rewards terms

Version 1, 09/10/2026. These terms are under legal review and their wording may change. If we make a material change, we will tell members by email at least 30 days before it takes effect.

AIR Rewards lets you earn Creds (AIR reward credits) by listening to AIR and spend them on offers from AIR partner businesses. By joining you accept these terms and our privacy policy.

1. Who runs AIR Rewards

AIR and AIR Rewards are run by App-Raiser Digital, 11 Misraħ Tas-Salib, Mellieħa MLH 1490, Malta (VAT MT14328616). Contact: hello@listentoair.live.

2. Who can join

You must be 18 or over.
One account per person. Accounts are personal and cannot be shared, sold or transferred.
The details you give us must be true and kept up to date.
AIR Rewards may not be available in every country. We may limit where it can be used.

3. Earning creds

You earn creds by listening to AIR in the AIR player or app while logged in, with the audio actually playing.
Only one device earns for you at a time.
There is a daily limit on listening creds. AIR may also offer bonus creds from time to time.
When AIR plays on the premises of a partner business during its opening hours, that business earns for that device, not the person listening.
How many creds you earn, and the limits, are set by AIR and may change. Changes apply from the time they are made and do not take away creds already in your account.

4. What creds are, and what they are not

AIR creds are promotional loyalty points. They:

have no cash value and can never be exchanged for money;
are not money, electronic money, a voucher with a cash value, a cryptocurrency, a financial instrument or any other financial token;
cannot be bought, sold, transferred to another person or inherited;
do not earn interest and are not your property. They are a record kept by AIR of what you can use under these terms.

AIR Rewards involves no payment, stake or chance, and is not a game of chance or a lottery.

5. Spending creds

You can use creds on offers from AIR partner businesses, shown in the AIR player under "Where to spend your creds".
Each offer shows how many creds it needs and its conditions. Offers are set by the partner business and approved by AIR. They can change or end.
Some offers are for adults only.
The partner business is responsible for the goods or services it provides. AIR is not a party to your purchase.

6. Cred expiry

Creds may expire after 12 months without activity on your account (no listening for creds and no offers used). We will email you before any creds expire.

7. Fair use

To keep AIR Rewards fair for everyone, you must not:

use bots, scripts, emulators or any automated or faked playback;
leave AIR "playing" with the sound muted or the stream blocked in order to earn;
run more than one account, or earn on someone else's account;
hide or fake your location or device in order to earn;
misuse, copy or resell partner offers.

If we have reason to think creds were not earned fairly, we may hold them for review, remove them, or suspend or close the account. A person reviews these decisions, and you can ask us to look again by emailing hello@listentoair.live. We never stop anyone from listening to AIR.

8. Changing or ending AIR Rewards

We may change, pause or end AIR Rewards. If we end it, we will give members at least 30 days' notice by email so they can use their creds.

9. Closing your account

You can close your account at any time by emailing us. Unused creds are lost when an account is closed.

10. Our responsibility

We work hard to keep AIR running, but the stream, the player and AIR Rewards may sometimes be interrupted or unavailable. We are not responsible for the goods or services of partner businesses. Nothing in these terms limits any rights you have by law as a consumer.

11. Law

These terms are governed by the laws of Malta. If you live elsewhere in the EU, you also keep the protection of the consumer laws of your own country.